Ask Your Pharmacist

Thank you for choosing Woodside Pharmacy’s Drug Information center. Woodside Pharmacy’s Pharmacists are committed to offering personal service, and we're giving you multiple ways to send a pharmacist your questions.

 

Our Customers have enhanced access - by phone.

You can have access to a pharmacist at (718) 205-0552. It's just one of the ways Woodside Pharmacy works for your health. Or look through the below frequently asked questions to see if your question has already been asked.

FAQ's

 

1. This is an emergency. I need an answer immediately
3. Can you tell me if my prescription is ready for pick-up?
5. How much will my prescription cost if I am paying cash? If I have insurance?
7. How do I transfer my prescription to Woodside Pharmacy?
9. Does Woodside Pharmacy carry a particular product?
11. Can I get my diabetes supplies filled under my Medicare card?
13. How can I obtain a print out of my medications for the past year(s)?
15. I am feeling better; can I stop taking my antibiotic?
17. I have a complaint/comment concerning my local store. Where can I voice my concerns?
19. What is the difference between a brand and a generic medication?
21. Do you take my insurance card?

 

ANSWERS

This is an emergency. I need an answer immediately
If your question is of an urgent nature, please contact your local healthcare provider or hospital emergency room. If this is a medical emergency, contact 911.
Top

Can you tell me if my prescription is ready for pick-up?
You will need to contact us at the pharmacy to see if your prescription is ready.
Top

How much will my prescription cost if I am paying cash? If I have insurance?
You will need to contact us for pricing information, but we can guarantee that we have the lowest prices for the uninsured.
Top

How do I transfer my prescription to Woodside Pharmacy?
Contact us and tell us where you want your prescription transferred from. Our friendly pharmacist will collect the necessary information and complete the prescription transfer. (Please note: transfer laws vary from state to state, therefore some prescriptions may not be transferable. Check with the local store for specific transfer laws.)
Top

 

Does Woodside Pharmacy carry a particular product?
You will need to contact us directly for inventory information. If the product is not in stock, the pharmacist may be able to place a special order which can arrive the next business day around 1:00PM.
Top

Can I get my diabetes supplies filled under my Medicare card?
Medicare Part B will cover 80% of the cost of diabetes supplies (blood glucose monitors, test strips, lancing devices, lancets, control solution, and replacement batteries) for patients with diabetes once you have met your deductible. Simply take your Medicare card and a prescription from your physician to the Woodside pharmacy and our pharmacists will process the necessary paperwork.
Top

 

How can I obtain a print out of my medications for the past year(s)?
Contact us either by phone or in person to request a copy of your prescription history. The pharmacist can print your profile and mail it to the address we have in your pharmacy record, or have it ready for you to pick up at your earliest convenience.
Top

 

I am feeling better; can I stop taking my antibiotic?
Continue to take your antibiotic until the entire prescribed amount is finished even if symptoms disappear after a few days. Stopping the medication too early may allow bacteria to continue to grow, which may result in a relapse of the infection.
Top

 

I have a complaint/comment concerning Woodside Pharmacy. Where can I voice my concerns?
We apologize that something went wrong and we will try our hardest to correct it. Contact our Customer Service Department to have your complaints and comments addressed. Go to our "Contact " page and send us an email or give us a phone call. You may also reach our Customer Service Department at 1-718-205-0550.
Top

 

What is the difference between a brand and a generic medication?
When a new product is introduced to the market, the manufacturer assigns it a brand or trade name, different from its "chemical" name. Once the patent rights to the product expire [patent life varies depending on the time interval from initial discovery to approval by the Food and Drug Administration (FDA)], other companies are free to manufacture generic versions of the product provided they meet all the requirements the FDA requires of the brand name drug. Generic drugs are regulated by the FDA just like the brand name drug and must meet the same stringent standards to ensure safety and efficacy for their intended uses. Most states require generic substitution by law, unless otherwise specified by the patient or physician. Please consult with your local Woodside Pharmacy Pharmacist concerning the substitution laws in your state.
Top

 

Do you take my insurance card?
Unfortunately, we do not have access to insurance plan information. Please contact your insurance company directly for assistance or check with us. The insurance company should be able to provide you with a list of participating pharmacies in your area, or one of our friendly pharmacists will likely be familiar with the plan. (The phone number for the insurance company should be listed on the back of your insurance card.)

Top